The Oldest Waterproofing Company in the Nation, with HUNDREDS of FIVE STAR reviews!
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“We would like to thank you for the wonderful job your waterproofers did at our house in April. We were surprised how quickly and proficiently your crew members were working together. We are very pleased that we no longer have water in the basement!
Thank you Vulcan!”
“The purpose of my writing is to express my sincere appreciation for a job well done on the installation of a French drain at our residence. Throughout our dealings with your company, everyone on your staff has been polite and courteous and has performed their duties with the utmost degree of professionalism. Once again, thank you for all of your efforts.
John R. – Haddonfield, NJ
PS I'm drafting a similar complimentary letter to the BBB and will forward a copy to you when complete.”
“When we contacted Vulcan to analyze the water problem in our basement we did so knowing of the excellent reputation of your company. I am impressed with your organization from the salesman who set up the job to the crew that performed the work. These men know their business! The salesman seemed to have all the time in the world to explain everything I needed to know with no ruch and no pressure. The crew worked so fast it was like watching a well-oiled machine at work. Each man knew his job and did it well. Once again I am impressed!”
“This is to let you know that we were very pleased with the installation by Tom K. and his crew at our home. I also appreciate the analysis of our water problem by our estimator Hank. It was a pleasure having a contractor in our home with whom we had confidence that they knew what they were doing and proceeded to get the job done without any surprises.”
“I would like to thank you for waterproofing my basement in such an expedient manner. Your workers conducted themselves very professionally and were also very helpful. Considering my lack of knowledge concerning all aspects of waterproofing, they were very helpful in explaining the science of water pressure relief. Again, thank you and we are looking forward to a dry basement for years to come.”
“When we contacted Vulcan to analyze the water problem in our basement we did so knowing of the excellent reputation of your company. I am impressed with your organization from the salesman who set up the job to the crew that performed the work. These men know their business! The salesman seemed to have all the time in the world to explain everything I needed to know with no ruch and no pressure. The crew worked so fast it was like watching a well-oiled machine at work. Each man knew his job and did it well. Once again I am impressed! ”
“Vulcan Basement Waterproofing company is one of the best I have worked with in a long time. They showed up on time and delivered above and beyond what they were asked. They took care of my wet basement problem. I was impressed with the professionalism of the team of workers. The process was easy and the work was superb!”
“Kerry’s crew just completed an installation of a Vulcan pressure relief system in our house. We were very pleased with the job his crew did. They were courteous and professional, and they did a difficult job well. When they left they had cleared away all debris and cleaned up the basement nicely. We would also like to thank Larry M., who was always very responsive and tried very hard to make sure that we were satisfied with the job. ”
“I just wanted to take this time to thank you for your help resolving my wet basement problem after hurricane Floyd. As you know, I had contractors finishing my basement and the flood put a halt to the construction.
I called at least a dozen other waterproofing contractors the day after my basement filled with water; all of them took my information and told me to wait for a call back. No one called back. With one call, your company made an appointment to see me and your crew completed its work 2 days after our meeting.
The work to my basement was great, but what impressed me the most was your company’s customer service. Feel free to share my name and experience with your company with others.”
“We want to thank the crew who did the waterproofing job in our basement today. They arrived on schedule; explained what they were going to do and got right to the job. They worked straight through and finished the job in one day. Upon completion, they did a great clean up job. All debris was removed from our property. They also explained what they did, the operation of the sump pump and went over the guarantee. They reassured us that if there were any questions, feel free to contact the office. I compliment the men for their efficiency and professionalism.”
“The Vulcan team that came was top shelf. In a matter of a few hours, the job was completed. While the men were here, my husband and I never witnessed any unnecessary downtime. The men were occupied in various tasks to complete the work as quickly as possible.”
“I recently retained your company's service to install a waterproofing system in my basement. So what makes me different from your thousands of other customers?
Well, seven years ago I purchased a “Basement Waterproofing” franchise. This was a nationally represented company that sold me their “waterproofing knowledge” to help compliment my existing contracting business. Unfortunately I learned the hard way that their method of waterproofing a basement wasn’t worth a dime. As a well respected contractor I no longer wanted to be associated with their name.
During the engineering inspection of my new home, I became aware of an existing basement water situation that had been obviously festering for years.
At that point I knew one thing for certain. I wasn’t going to install anything other than an interior pressure relief system. I contacted several waterproofing companies that I was aware of and also called in Vulcan due to a recommendation. Phil Appleton promptly came out from your company and gave a fair estimate with a “no pressure” sales approach. Boy was that refreshing. I quickly selected Vulcan for the job.
On the scheduled day, at the scheduled time, your crew arrived. From the minute that Eddie Ladson (crew foreman) stepped out and told me he was in charge, I knew that I had made the right choice with Vulcan. The men were polite, quick and extremely proficient at their job. It was obvious they had done this many times before. Eddie was an excellent foreman and ran a tight ship. He worked very hard and the others followed suit. On several occasions he stopped to consult me on what he was doing and why he was doing it. You should realize how fortunate you are to have an employee that possesses excellent working skills in conjunction with a great attitude and ability to communicate effectively.
I am not a person who is normally predisposed to hyperbole. In fact, I believe this is the first letter of recommendation I have ever written. However, the comments are unsolicited and the praise is just. Please thank Eddie and the crew one more time for a job well done.”
“I am writing to inform you about work ethic of the five men who worked in my basement back in March. They were tireless workers, polite and efficient. They didn’t waste time and there was no talking or fooling around. They should be commended for a job “Well Done” as it was unusually rainy this month and the waterproofing job works great!”
“Please accept this note of appreciation for my dry basement. It is raining hard outside right now. Had this been three months ago, I would have been concerned, but your pressure relief system has worked and I do not have water in the basement. I also liked that you followed up with me after installation. I would recommend Vulcan to anyone who has leaking basements.”
“Very pleased. We had a great experience with Vulcan Basement Waterproofing. Mike showed up on time and gave us cost-efficient solutions for what we needed to get repaired. He fixed a crack in our floor and dug around the whole perimeter of our basement. He replaced two sump pumps and a pipe that runs outside. The work was done very smoothly and efficiently. He cleaned up the job very well too. Everything works excellently and we’d definitely recommend them.”
Stan B., Long Island NY